Returns & Exchanges
At Aesthesy, we want you to love your home as much as we do, which is why we offer a 30-day return policy on all decor and furniture items. If your purchase doesn't perfectly fit your space, we are here to help with a seamless exchange or refund process.
Return Process
- 1.Initiate Your Request
Log into your Aesthesy account and visit the 'Order History' section to select the items you wish to return and receive a prepaid shipping label.
- 2.Pack with Care
Place the items in their original packaging, ensuring all protective inserts and tags are intact to prevent damage during transit.
- 3.Ship It Back
Attach the provided return label to your package and drop it off at any authorized courier location within 7 days of starting the request.
- 4.Quality Inspection & Refund
Once our warehouse team verifies the item's condition, your refund will be processed to your original payment method within 5-7 business days.
